1. Introduction
- This policy outlines the terms and conditions under which "Avighana Technology Pvt Ltd." provides software consulting services to its clients. By engaging our services, clients agree to comply with these policies to ensure a mutually beneficial and professional relationship.
2. Scope of Services
- "Avighana Technology Pvt Ltd." offers a range of software consulting services, including but not limited to, software development, system integration, IT strategy, cloud computing, cybersecurity, and technical support. The specific services to be provided will be detailed in the Service Agreement signed by both parties.
3. Engagement Process
- Initial Consultation: We begin with an in-depth consultation to understand your business needs and project requirements.
- Proposal and Agreement: A detailed proposal outlining the scope of work, deliverables, timeline, and costs will be provided. Once approved, a formal agreement will be signed.
- Project Execution: Work will be executed according to the agreed-upon plan, with regular updates and progress reports.
4. Confidentiality
- "Avighana Technology Pvt Ltd." is committed to protecting the confidentiality of all client information. Any data, materials, or intellectual property shared during the consulting process will be handled with the utmost care and discretion.
5. Intellectual Property
- All deliverables, including software, documentation, and designs created during the project, will be owned by the client upon full payment. [Your Company Name] retains the right to use any generic knowledge or experience gained during the project for future engagements, provided no proprietary information is disclosed.
6. Fees and Payment
- Fees for our services will be detailed in the Service Agreement. Payment terms will be specified, typically requiring an initial deposit, followed by milestone payments as the project progresses. Final payment is due upon project completion and acceptance.
7. Change Management
- Any changes to the scope of work after the agreement has been signed must be formally requested and approved by both parties. Changes may result in adjustments to the timeline, costs, and deliverables.
8. Project Timelines
- "Avighana Technology Pvt Ltd." will make every effort to adhere to the agreed-upon timelines. However, delays caused by unforeseen circumstances, third-party dependencies, or changes in project scope may impact the delivery schedule. Clients will be informed promptly of any such delays.
9. Quality Assurance
- We are committed to delivering high-quality solutions that meet or exceed client expectations. Rigorous testing and quality assurance processes are in place to ensure that all deliverables function as intended.
10. Support and Maintenance
- Post-delivery support and maintenance services are available as an additional service. These services can be arranged on an ongoing basis or as needed, with terms specified in a separate agreement.
11. Termination of Services
- Either party may terminate the consulting services with written notice, subject to any terms and conditions specified in the Service Agreement. Termination may incur fees, especially if significant work has already been completed.
12. Liability and Warranty
- "Avighana Technology Pvt Ltd." warrants that all services will be performed with reasonable skill and care. However, we are not liable for any indirect or consequential losses resulting from the use of our services. Specific warranty details will be provided in the Service Agreement.
13. Dispute Resolution
- Any disputes arising from the consulting services will be addressed through negotiation between the parties. If unresolved, the matter may be referred to mediation or arbitration as per the governing laws specified in the Service Agreement.
14. Governing Law
- This policy and all associated agreements are governed by the laws of IT bussiness support, and any legal actions will be conducted within the courts of this jurisdiction.
15. Policy Updates
- "Avighana Technology Pvt Ltd." reserves the right to update this policy as needed. Clients will be notified of any significant changes, and the most current version will be made available on our website.